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Letter N
NPS
Definition
NPS (Net Promoter Score) is a metric that measures customer loyalty by asking how likely a customer is to recommend a brand to others, scored on a 0-10 scale. It is often tracked through social media surveys.
NPS (Net Promoter Score) is a metric that measures customer loyalty by asking how likely a customer is to recommend a brand to others, scored on a 0-10 scale. It is often tracked through social media surveys.