Glossary of 273 social media terms

Social Media Terms

Browse essential platform, creator, and marketing definitions with dedicated glossary pages for every term.

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1 term

A

A

13 terms

A/B test

An A/B test is a method of comparing two versions of content (such as an ad, email, or landing page) to see which one performs better. One variable is changed while everything else stays the same, and the results are measured to determine the winner.

Aesthetic

In social media, aesthetic refers to a curated visual style or theme that defines a brand's or user's look and feel across their posts, profile, and content. It encompasses color palettes, filters, composition, and overall visual coherence.

Affiliate marketing

Affiliate marketing is a performance-based marketing strategy where a business rewards affiliates (partners) for driving traffic or sales through the affiliate's own marketing efforts, typically using tracked referral links.

AI chatbot

An AI chatbot is a software application that uses artificial intelligence to simulate human-like conversations with users, often deployed on social media platforms, websites, and messaging apps for customer service, lead generation, or engagement.

Algorithm

In social media, an algorithm is a set of rules and signals that a platform uses to determine which content to show to users in their feeds, and in what order. Algorithms prioritize content based on factors like relevance, engagement, and recency.

Algospeak

Algospeak refers to the use of coded language, substitutions, or creative spellings on social media to avoid content moderation algorithms. Users replace flagged words with alternatives to prevent their posts from being suppressed or removed.

Alt text

Alt text (alternative text) is a written description added to an image that describes what the image shows. It helps visually impaired users understand visual content through screen readers and also improves SEO.

AMA (Ask Me Anything)

AMA stands for Ask Me Anything, a format popularized on Reddit where a person invites open questions from the community. It is used by brands, celebrities, and experts to engage audiences in a transparent, interactive Q&A session.

Analytics

Social media analytics refers to the collection and analysis of data from social platforms to measure performance, understand audience behavior, and inform strategy. Key metrics include reach, engagement, impressions, and conversions.

Application programming interface (API)

An API is a set of protocols and tools that allows different software applications to communicate with each other. Social media APIs let developers build apps, schedule posts, pull analytics, and integrate platform features into other tools.

Archiving

Archiving on social media means hiding or storing content so it's no longer publicly visible but not permanently deleted. On Instagram, for example, users can archive posts to remove them from their profile grid while keeping them saved.

Artificial Intelligence (AI)

AI in social media refers to the use of machine learning and natural language processing to automate tasks like content recommendations, chatbot responses, ad targeting, and sentiment analysis.

Avatar

An avatar is a digital image or graphic that represents a user on social media. It can be a photo, illustration, or custom character used as a profile picture.

B

B

23 terms

B2B

B2B (business-to-business) refers to companies that sell products or services to other businesses rather than individual consumers. B2B social media strategies focus on thought leadership, lead generation, and professional networking.

B2C

B2C (business-to-consumer) refers to companies that sell directly to individual consumers. B2C social media strategies tend to focus on brand awareness, engagement, entertainment, and driving direct sales.

BeReal

BeReal is a social media app that prompts users once a day at a random time to take and share an unfiltered photo within two minutes, capturing an authentic moment. It emphasizes realness over curation.

Bio

A bio is the short description section on a social media profile where users or brands introduce themselves. It typically includes a brief summary, relevant links, and sometimes hashtags or keywords.

Bitmoji

A Bitmoji is a personalized cartoon avatar created by users on Snapchat and other platforms. It can be customized to resemble the user and is used in stickers, stories, and messages.

Block

Blocking is a feature that allows a user to prevent another account from viewing their profile, sending messages, or interacting with their content on a social media platform.

Blockchain

Blockchain is a decentralized digital ledger technology that records transactions across multiple computers. In social media, it relates to NFTs, cryptocurrency payments, and decentralized social platforms.

Blog

A blog is a regularly updated website or section of a website where individuals or businesses publish written content (articles, posts) on specific topics. Blogging is a key content marketing strategy.

Blogger

A blogger is a person who writes and publishes content on a blog. In the social media context, bloggers are often content creators or influencers who share expertise, opinions, or lifestyle content.

Blue checkmark

A blue checkmark is a verification badge on social media platforms indicating that an account is authentic and belongs to a notable public figure, brand, or entity. Verification criteria vary by platform.

Bluesky

Bluesky is a decentralized social media platform built on the AT Protocol that offers a Twitter/X-like experience with user-controlled feeds and algorithmic choice. It was initially incubated by Twitter.

Booktok

BookTok is a community on TikTok where users create and share content about books, including reviews, recommendations, and reading challenges. It has significantly influenced book sales and publishing trends.

Boolean search

Boolean search is a method of combining keywords with operators like AND, OR, and NOT to produce more relevant search results. It is used in social listening and monitoring tools to refine queries.

Boost, boosted post

A boosted post is an organic social media post that a user pays to promote to a wider audience. Boosting is a simplified form of social media advertising that increases visibility beyond your existing followers.

Bottom of the funnel

Bottom of the funnel (BOFU) refers to the final stage of the marketing funnel where prospects are close to making a purchase decision. Content at this stage focuses on conversions, demos, trials, and direct offers.

Brand advocate

A brand advocate is a customer or fan who voluntarily promotes a brand through word-of-mouth, social media posts, reviews, or referrals without being paid to do so.

Brand ambassador

A brand ambassador is an individual hired or partnered with a company to represent and promote its brand, typically through social media content, events, and ongoing engagement with their audience.

Brand awareness

Brand awareness is the extent to which consumers recognize and remember a brand. Social media helps build brand awareness through consistent posting, advertising, influencer partnerships, and shareable content.

Brand reputation

Brand reputation is the public perception of a brand based on customer experiences, reviews, media coverage, and social media presence. Managing brand reputation involves monitoring and responding to online conversations.

Bricks and mortar

Bricks and mortar refers to a traditional physical retail store or business location, as opposed to an online or e-commerce business. Many bricks-and-mortar businesses use social media to drive foot traffic.

Broetry

Broetry is a style of LinkedIn post characterized by short, one-sentence paragraphs stacked vertically, often telling a personal or inspirational story. The format is designed to maximize engagement and readability on the platform.

Buyer persona

A buyer persona is a semi-fictional representation of your ideal customer based on market research and real data. It includes demographics, behaviors, motivations, and goals, and helps guide social media targeting and content strategy.

Byte

Byte was a short-form video app created by the co-founder of Vine. It allowed users to create and share looping six-second videos. It later merged with Clash to become Clash.

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C

34 terms

Call to action (CTA)

A call to action is a prompt that encourages the audience to take a specific action, such as clicking a link, signing up, buying a product, or leaving a comment. CTAs are essential in social media marketing.

Cap

In social media slang, 'cap' means to lie or exaggerate. 'No cap' means someone is being truthful. The term originated in hip-hop culture and became widely used across social platforms.

Caption

A caption is the text that accompanies a social media post, photo, or video. Captions provide context, tell stories, include hashtags, and often contain calls to action.

Carousel

A carousel is a social media post format that allows users to swipe through multiple images or videos in a single post. Carousels are popular on Instagram, LinkedIn, and Facebook for storytelling and educational content.

CFBR

CFBR stands for 'Commenting For Better Reach.' It is used on platforms like LinkedIn where users comment on posts to boost their visibility in the algorithm, helping the original post reach a wider audience.

Channel art

Channel art refers to the banner image displayed at the top of a YouTube channel page. It serves as a visual branding element and can include information about the channel's content schedule or theme.

Channel trailer

A channel trailer is a short video that plays automatically for non-subscribers visiting a YouTube channel. It introduces the channel's content and encourages viewers to subscribe.

Chat

In social media, chat refers to real-time text-based communication between users, either one-on-one or in groups. Chat features are built into most social platforms and messaging apps.

Chatbot

A chatbot is an automated program that interacts with users through text or voice, typically used for customer service, FAQs, and lead capture on social media and websites.

Check-in

A check-in is a social media feature that allows users to tag their current location in a post, letting their followers know where they are. Popular on Facebook, Foursquare, and Instagram.

Click-through rate (CTR)

CTR is the percentage of people who click on a link or call to action compared to the total number who saw it. It measures how effective content is at driving traffic. Formula: (clicks / impressions) x 100.

Clickbait

Clickbait is content with a sensationalized or misleading headline designed to attract clicks. While it can drive traffic, it often leads to disappointment and can damage brand credibility.

Clubhouse

Clubhouse is an audio-based social media app where users can join or host live voice conversations in virtual rooms. It gained popularity in 2020-2021 and introduced the concept of social audio.

Comment

A comment is a response or reaction left by a user on a social media post. Comments are a key form of engagement and can include text, emojis, GIFs, and tagged users.

Community manager

A community manager is a professional who builds, grows, and manages a brand's online community. They engage with followers, moderate discussions, respond to messages, and foster a sense of belonging.

Competitive intelligence

Competitive intelligence in social media involves gathering and analyzing information about competitors' strategies, content, engagement, and audience to inform your own marketing decisions.

Compliance

Social media compliance refers to adhering to laws, regulations, and industry standards when posting on social media. This includes advertising disclosures, data privacy rules (like GDPR), and platform-specific policies.

Connection

A connection is a mutual relationship between two users on a social network, particularly LinkedIn. Unlike followers, connections are two-way and typically require both parties to accept.

Content curation

Content curation is the process of finding, organizing, and sharing relevant third-party content with your audience. It helps maintain a consistent posting schedule and positions brands as knowledgeable resources.

Content marketing

Content marketing is a strategic approach to creating and distributing valuable, relevant content to attract and retain a target audience. On social media, this includes posts, videos, infographics, blogs, and more.

Conversational AI

Conversational AI refers to technologies like chatbots and virtual assistants that use natural language processing to engage in human-like dialogue with users across social media and messaging platforms.

Conversion

A conversion occurs when a user takes a desired action, such as making a purchase, signing up for a newsletter, downloading an app, or filling out a form, after interacting with social media content.

Conversion rate

Conversion rate is the percentage of users who complete a desired action out of the total who interacted with your content or ad. Formula: (conversions / total interactions) x 100.

Cost per click (CPC)

CPC is the amount an advertiser pays each time someone clicks on their social media ad. It is a common pricing model in paid social media advertising. Lower CPC generally indicates more cost-effective campaigns.

Cost per lead (CPL)

CPL is the amount spent on advertising to acquire one new lead. It measures the cost-effectiveness of campaigns aimed at generating leads through social media.

Cost per thousand impressions (CPM)

CPM is the cost an advertiser pays per 1,000 impressions (views) of their ad. It is a standard metric for measuring the cost of brand awareness campaigns on social media.

Cottage core

Cottagecore is an aesthetic trend on social media that romanticizes rural, pastoral life. It features imagery of gardening, baking, nature, and simple living, and is popular on platforms like Instagram and TikTok.

Creative Commons

Creative Commons is a licensing system that allows creators to share their work with specific usage permissions. Social media users and marketers use Creative Commons-licensed content for free, legal use in their posts.

Creators

Creators are individuals who produce and share original content on social media platforms, including videos, photos, writing, art, and podcasts. Creator economies have grown significantly with monetization features on major platforms.

Creep

In social media, creeping means quietly browsing someone's profile or posts without liking, commenting, or otherwise revealing your presence. It is also called lurking or stalking (informally).

Crisis management

Social media crisis management is the process of preparing for, responding to, and recovering from negative events or PR issues that play out on social platforms. It involves monitoring, rapid response, and transparent communication.

Cross-posting

Cross-posting is the practice of sharing the same content across multiple social media platforms. While efficient, it is often recommended to adapt content for each platform's format and audience.

Crowdsourcing

Crowdsourcing is the practice of gathering ideas, content, feedback, or funding from a large group of people, typically via social media or online platforms.

CSAT

CSAT (Customer Satisfaction Score) is a metric that measures how satisfied customers are with a product, service, or interaction. It is often collected through surveys shared on social media or messaging channels.

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Dark post

A dark post is a targeted social media ad that does not appear on the advertiser's public timeline or page. It is only shown to the specific audience it targets, allowing for A/B testing and personalized messaging.

Dark social

Dark social refers to the sharing of content through private channels like direct messages, email, and messaging apps where referral data cannot be tracked by analytics tools.

Dashboard

A social media dashboard is a centralized interface that displays key metrics, scheduled posts, and engagement data from multiple social media accounts in one place. Tools like Hootsuite provide dashboard functionality.

Demand generation

Demand generation is a marketing strategy focused on creating awareness and interest in a brand's products or services. On social media, it involves content marketing, ads, and engagement to build a pipeline of potential customers.

Demographics

Demographics are statistical characteristics of a population or audience, such as age, gender, location, income, and education level. Social media analytics provide demographic data to help brands understand their audience.

Direct message (DM)

A DM is a private message sent between users on a social media platform. DMs are used for personal conversations, customer service, influencer outreach, and business communications.

Disappearing content

Disappearing content is social media content that is only available for a limited time before it automatically deletes. Examples include Instagram Stories, Snapchat Snaps, and LinkedIn Stories.

Discord

Discord is a communication platform originally built for gamers that features text, voice, and video chat organized into servers and channels. It is now widely used by communities, brands, and creators.

Doing it for the 'gram

This phrase means doing something primarily to create Instagram-worthy content, rather than for genuine enjoyment. It reflects how social media can influence real-life behavior and decisions.

Double tap

Double tapping is the action of tapping twice on a post on Instagram to like it. The term is also used colloquially to mean showing appreciation or agreement.

Doxing

Doxing (or doxxing) is the malicious act of publicly revealing someone's private personal information, such as their home address, phone number, or real name, without their consent, typically on social media.

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14 terms

Ebook

An ebook is a digital book or guide, often offered as downloadable content in exchange for contact information (lead magnet). Brands promote ebooks on social media to generate leads and establish thought leadership.

eCommerce chatbot

An eCommerce chatbot is an AI-powered tool that assists online shoppers through social media or website chat. It helps with product recommendations, order tracking, FAQs, and completing purchases.

Embed

Embedding is the process of inserting social media content (like a tweet, video, or post) directly into a website or blog using HTML code, allowing visitors to view and interact with the content without leaving the page.

Emoji

Emojis are small digital icons or symbols used to express emotions, ideas, or objects in social media posts, comments, and messages. They add tone and personality to text-based communication.

Employee advocacy

Employee advocacy is a strategy where employees share and promote their company's content, values, and brand on their personal social media accounts, extending the brand's reach organically.

Endorsement

An endorsement on social media is a recommendation or approval of a person, product, or skill. On LinkedIn, endorsements validate a user's listed skills. In marketing, influencer endorsements promote products to their audience.

Engagement

Engagement refers to the interactions users have with social media content, including likes, comments, shares, saves, clicks, and reactions. High engagement indicates that content resonates with the audience.

Engagement pod

An engagement pod is a group of social media users who agree to like, comment on, and share each other's content to artificially boost engagement and game platform algorithms.

Engagement rate

Engagement rate is a metric that measures the level of interaction content receives relative to audience size or reach. It is calculated as (total engagements / total followers or impressions) x 100.

Ephemeral content

Ephemeral content is short-lived content that disappears after a set period, typically 24 hours. Instagram Stories and Snapchat are primary examples. It creates urgency and encourages frequent engagement.

Evergreen content

Evergreen content is content that remains relevant and valuable over time, regardless of trends or current events. It continues to attract traffic and engagement long after it is published.

Everything app

An everything app (or super app) is a single application that combines multiple services like messaging, social networking, payments, shopping, and more into one platform. WeChat is a prime example.

Explore page

The Explore page is a discovery feature on platforms like Instagram and TikTok that surfaces content from accounts a user doesn't follow, based on their interests and engagement patterns.

Social media ecommerce marketing

Social media ecommerce marketing is the practice of using social media platforms to promote and sell products online. It includes shoppable posts, social ads, influencer partnerships, and live shopping events.

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14 terms

Facebook

Facebook is a social networking platform owned by Meta where users create profiles, share content, join groups, and connect with friends and businesses. It remains one of the largest social platforms globally.

Facebook Shop

Facebook Shop is a feature that allows businesses to create a customizable online storefront on Facebook, enabling users to browse and purchase products directly within the platform.

Fan

In social media, a fan is someone who has liked or followed a brand's page or profile. The term is particularly associated with Facebook Pages, where followers are sometimes called fans.

Favorite

Favoriting is the action of marking a post or content as a favorite, similar to liking. On Twitter (now X), the favorite (star icon) was later replaced with the like (heart icon).

Fediverse

The Fediverse is a collection of interconnected, decentralized social media platforms that communicate using open protocols like ActivityPub. Mastodon and Pixelfed are examples of Fediverse platforms.

Feed

A feed is the continuously updating stream of content displayed on a social media platform's home screen. Feeds show posts from followed accounts and recommended content based on algorithms.

Filter

A filter is a visual effect applied to photos or videos on social media that alters colors, lighting, or appearance. Filters are popular on Instagram, Snapchat, and TikTok for enhancing or transforming content.

Finsta

A finsta (fake Instagram) is a secondary, private Instagram account where users share unfiltered, authentic content with a small group of close friends, as opposed to their curated main account.

Fleet

Fleets were Twitter's version of disappearing stories that vanished after 24 hours. Twitter launched Fleets in 2020 but discontinued the feature in 2021 due to low usage.

Follow Friday (#FF)

Follow Friday is a social media tradition where users recommend accounts for others to follow, typically using the hashtag #FF on Twitter/X. It is a way to share and discover new accounts.

Followers

Followers are users who have subscribed to an account's content on social media. When you follow someone, their posts appear in your feed. Follower count is a common metric for measuring audience size.

Friction

In social media and UX, friction refers to any obstacle or difficulty that prevents users from completing a desired action, such as signing up, purchasing, or engaging with content.

Friend

A friend on social media is a user you are mutually connected with, particularly on Facebook. Friending someone means sending a connection request that must be accepted by both parties.

FYP

FYP stands for For You Page, TikTok's main discovery feed where the algorithm serves personalized content based on a user's viewing history, interactions, and preferences.

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9 terms

Gen X

Generation X refers to people born between approximately 1965 and 1980. On social media, Gen X users tend to favor Facebook, are active on YouTube, and value authenticity and practicality.

Gen Z

Generation Z refers to people born between approximately 1997 and 2012. Gen Z is known for being digital natives who favor platforms like TikTok, Instagram, and YouTube, and value authenticity and social causes.

Geotag

A geotag is a location tag added to social media content that identifies where a photo, video, or post was created or is relevant to. Geotagging helps users discover local content and businesses.

GIF

A GIF (Graphics Interchange Format) is a short, looping animated image used extensively on social media for reactions, humor, and visual expression in posts, comments, and messages.

Goblin mode

Goblin mode is a social media slang term describing behavior that is unapologetically lazy, indulgent, or messy — the opposite of curated, polished online personas. It was Oxford's 2022 Word of the Year.

Google Ads (Google Adwords)

Google Ads is Google's online advertising platform where businesses create ads that appear in search results, on YouTube, and across the Google Display Network. It uses a pay-per-click model.

Google Business Profile

Google Business Profile (formerly Google My Business) is a free tool that allows businesses to manage their online presence across Google, including Search and Maps, with info like hours, reviews, and photos.

Grid

In social media, a grid refers to the visual layout of posts on an Instagram profile. Many brands and creators carefully plan their grid to create a cohesive, visually appealing aesthetic.

Group

A social media group is a dedicated space within a platform (like Facebook Groups or LinkedIn Groups) where users with shared interests can post, discuss, and connect around a specific topic.

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13 terms

Go live

Going live means broadcasting real-time video content to an audience on social media platforms like Instagram, Facebook, TikTok, or YouTube. Live videos encourage real-time interaction and engagement.

le$$bian

Le$$bian is an example of algospeak — a modified spelling used on social media to avoid content moderation filters that might suppress or flag the word 'lesbian.' It reflects how LGBTQ+ creators adapt language to maintain visibility.

Lemon8

Lemon8 is a lifestyle social media app by ByteDance (TikTok's parent company) that combines elements of Instagram and Pinterest. It focuses on curated lifestyle content like beauty, fashion, food, and travel.

Lens

A lens is an augmented reality (AR) filter on Snapchat that overlays digital effects on a user's face or environment in real time. Brands can create custom lenses for marketing campaigns.

Like

A like is a basic form of engagement on social media where a user indicates appreciation for a post by tapping a button (usually a heart or thumbs-up icon).

Link building

Link building is the SEO practice of acquiring hyperlinks from other websites to your own. In social media, sharing content that earns external links can improve search engine rankings.

Link in bio

Link in bio refers to the clickable URL placed in a social media profile's biography section, particularly on Instagram where posts don't allow clickable links. Tools like Linktree aggregate multiple links.

Listed

Being listed on Twitter/X means someone has added your account to a curated public or private list. Lists help users organize accounts by topic, interest, or category.

Listening

Social listening is the process of monitoring social media platforms for mentions of your brand, competitors, products, or relevant topics. It goes beyond tracking metrics to understanding audience sentiment and trends.

Live journal

LiveJournal is one of the earliest blogging and social networking platforms, launched in 1999. It allowed users to maintain personal journals and interact through comments and communities.

Live stream

A live stream is a real-time video broadcast on social media platforms. Live streaming enables direct interaction with viewers through comments and reactions, and is used for events, Q&As, product launches, and more.

Locket

Locket is a social media widget app that displays friends' photos directly on a user's phone home screen. It emphasizes intimate sharing between close friends.

Lurker

A lurker is a social media user who reads and observes content without actively engaging through likes, comments, or shares. Lurkers make up a significant portion of most online communities.

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I

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10 terms

Ick

In social media slang, an 'ick' is a sudden feeling of disgust or turn-off triggered by someone's behavior, appearance, or action. The term is widely used on TikTok and dating-related content.

Impressions

Impressions are the total number of times a piece of content is displayed on users' screens, regardless of whether it was clicked or engaged with. One user can generate multiple impressions.

Inbound marketing

Inbound marketing is a strategy that attracts customers through valuable content, SEO, and social media rather than outbound tactics like cold calls or ads. It focuses on earning attention rather than buying it.

Inbox

A social inbox is a unified messaging hub that aggregates messages, comments, and mentions from multiple social media platforms into one interface for easier management and response.

Influencer

An influencer is a person who has built a following on social media and has the ability to affect the purchasing decisions or opinions of their audience through their content, expertise, or personality.

Influencer marketing

Influencer marketing is a strategy where brands partner with social media influencers to promote products or services to the influencer's audience. It leverages the influencer's trust and reach.

Insights

Insights are analytics and data provided by social media platforms about account performance, audience demographics, content engagement, and reach. They help inform content strategy and optimization.

Instagram

Instagram is a photo and video-sharing social media platform owned by Meta. It features posts, Stories, Reels, IGTV, and shopping capabilities, and is widely used for personal and brand marketing.

Instagram shopping

Instagram Shopping is a feature that allows businesses to tag products in posts, Stories, and Reels, enabling users to browse and purchase items directly within the Instagram app.

Instant message

An instant message (IM) is a real-time text-based communication sent between users through a messaging platform or social media app. It enables synchronous, private conversations.

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Marketing funnel

A marketing funnel is a model that represents the customer journey from awareness to purchase. It typically includes stages: awareness (top), consideration (middle), and conversion (bottom). Social media plays a role at every stage.

Mastodon

Mastodon is a decentralized, open-source social media platform that is part of the Fediverse. It operates through independent servers (instances) and offers a Twitter-like microblogging experience without centralized corporate control.

Meme

A meme is a piece of media — usually an image, video, or text — that is widely shared and often humorous, typically modified or remixed by users as it spreads across social media.

Mention

A mention is when a user tags another user's handle in a social media post, comment, or message using the @ symbol. Mentions notify the tagged user and are a key form of engagement and conversation.

Messenger

Messenger is Meta's messaging platform integrated with Facebook and Instagram. It supports text, voice, and video communication, as well as chatbots, payments, and business messaging.

Metaverse

The metaverse is a concept of a persistent, shared virtual world where users interact through avatars, VR, and AR. Meta (formerly Facebook) has invested heavily in building metaverse experiences.

Metric

A metric is a quantifiable measure used to track and assess the performance of social media activities. Common metrics include impressions, engagement rate, click-through rate, and follower growth.

Micro-virality

Micro-virality refers to content that spreads rapidly within a niche community or small audience segment rather than going mainstream viral. It is significant for targeted engagement and community building.

Microblogging

Microblogging is a form of blogging that involves publishing short-form content, typically text updates under a character limit. Twitter/X, Tumblr, and Threads are examples of microblogging platforms.

Millennial

Millennials (Generation Y) are people born between approximately 1981 and 1996. They are digitally savvy, value experiences, and are active on platforms like Instagram, Facebook, and YouTube.

Millennial pause

The millennial pause is the brief moment of silence at the beginning of a video where the creator pauses before speaking, often to verify the camera is recording. It is associated with older social media habits.

Monetization

Monetization in social media refers to the process of earning revenue from content or audience. Methods include ad revenue sharing, sponsored content, subscriptions, tips, merchandise, and affiliate marketing.

Monitoring

Social media monitoring is the process of tracking mentions, keywords, hashtags, and conversations about your brand across social platforms. It helps identify issues, trends, and opportunities in real time.

Mute

Muting is a feature that allows users to silence posts, stories, or notifications from specific accounts without unfollowing or blocking them. The muted user is not notified.

Myspace

Myspace was one of the first major social networking sites, popular in the mid-2000s. It was known for customizable profiles and music discovery before being overtaken by Facebook.

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7 terms

Native advertising

Native advertising is paid content that matches the look, feel, and format of the platform it appears on. On social media, native ads blend seamlessly into the feed and are designed to feel less intrusive than traditional ads.

News feed

A news feed is the central stream of content on a social media platform where users see posts, updates, and ads from accounts they follow and recommended content from the algorithm.

Newsjacking

Also known as trendjacking, newsjacking is the act of referencing a news story or trending topic to connect with the audience following that story. Hashtags are a common way to attach content to breaking news. It only works if there is a close tie to the story.

NFT

An NFT (non-fungible token) is a unique digital asset verified on the blockchain. Unlike cryptocurrencies where each coin has equal value, NFTs are one-of-a-kind, functioning like modern-day digital trading cards.

noplace

noplace is a social media app designed for Gen Z that combines elements of early internet platforms like Myspace and AIM. It features customizable profiles, real-time status updates, and interest-based communities.

Notification

A notification is an alert from a social media platform informing a user about activity related to their account, such as new followers, likes, comments, mentions, or direct messages.

NPS

NPS (Net Promoter Score) is a metric that measures customer loyalty by asking how likely a customer is to recommend a brand to others, scored on a 0-10 scale. It is often tracked through social media surveys.

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Paid social

Paid social refers to any social media advertising or promoted content that requires payment. This includes boosted posts, display ads, sponsored content, and influencer partnerships funded by a brand.

Pay per click (PPC)

PPC is an advertising model where advertisers pay each time a user clicks on their ad. It is commonly used in Google Ads and social media advertising to drive traffic and conversions.

Pin

A Pin is a piece of visual content saved to a board on Pinterest. Pins can include images, videos, and links, and are used for inspiration, discovery, and driving traffic to websites.

Pinned post

A pinned post is a post that is fixed to the top of a social media profile or page so it is the first thing visitors see. Pinning highlights important announcements, popular content, or key messages.

Platform

A social media platform is a digital service or app that enables users to create, share, and interact with content and other users. Examples include Facebook, Instagram, TikTok, LinkedIn, and X.

Post

A post is any content published on a social media platform, including text updates, images, videos, links, and polls. Posts are the fundamental unit of content on social media.

Private

A private account on social media is one where the user's content is only visible to approved followers. Non-followers must send a follow request and be accepted to view the account's posts.

Promote

Promoting on social media means paying to increase the visibility of a post or account beyond its organic reach. It is a simplified advertising option available on most platforms.

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17 terms

Reach

Reach is the total number of unique users who see your content on social media. Unlike impressions, reach counts each user only once, regardless of how many times they saw the content.

Reaction

A reaction is an extended form of the like button that allows users to express specific emotions (love, laugh, wow, sad, angry) in response to a post. Facebook and LinkedIn offer reaction options.

Real-time marketing

Real-time marketing is the practice of creating and publishing content in response to live events, trends, or breaking news as they happen. It requires agility and relevance to be effective.

Recommendation

On social media, a recommendation is when a user or algorithm suggests content, accounts, products, or services to other users. Platform algorithms generate recommendations based on user behavior.

Reels

Reels are short-form vertical videos on Instagram (and Facebook) that can be up to 90 seconds long. They include editing tools, audio, effects, and are a primary format for content discovery.

Referral marketing

Referral marketing is a strategy where existing customers are incentivized to recommend a product or service to others. Social media amplifies referral marketing through shareable links and word-of-mouth.

Regram

Regramming is the act of reposting another user's Instagram content on your own account, typically with credit to the original creator. Instagram does not have a native repost feature for feed posts.

Repin

A Repin is the act of saving another user's Pin to one of your own boards on Pinterest. It is similar to retweeting on Twitter and helps content spread across the platform.

Reply

A reply is a direct response to another user's post, comment, or message on social media. Replies create threaded conversations and are a key form of engagement.

Reply guy

A reply guy is a social media user (typically male) who frequently and often unsolicited replies to another person's posts, especially those of women or prominent accounts, seeking attention or engagement.

Repost

A repost is the act of sharing another user's content on your own social media profile. Different platforms have different names for this: retweet (Twitter/X), share (Facebook), repost (LinkedIn/TikTok).

Retargeting

Retargeting is a digital advertising strategy that shows ads to users who have previously visited your website or engaged with your content but did not convert. Social media platforms offer pixel-based retargeting.

Retweet

A retweet is the act of re-sharing another user's tweet on Twitter/X to your own followers. It can be a simple retweet or a quote tweet with added commentary.

Review

A review on social media is a user-submitted evaluation of a product, service, or business, often including a rating and written feedback. Reviews on platforms like Google, Facebook, and Yelp influence purchasing decisions.

Rich pin

A Rich Pin is an enhanced Pinterest Pin that automatically syncs information from a website. Types include product pins (with pricing), recipe pins, and article pins with metadata.

RSS feed

An RSS (Really Simple Syndication) feed is a web technology that delivers updated content from websites in a standardized format. Users subscribe to RSS feeds to receive automatic updates from their favorite sources.

RSS reader

An RSS reader is an application that collects and displays RSS feed content from multiple sources in one place, allowing users to efficiently consume content without visiting individual websites.

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Scheduling

Social media scheduling is the practice of planning and queuing content to be published automatically at specific dates and times. Scheduling tools help maintain consistent posting and optimize for peak engagement times.

Search engine optimization (SEO)

SEO is the practice of optimizing content and websites to rank higher in search engine results pages. Social media SEO involves optimizing profiles, posts, and content for discoverability within platform search functions.

Search engine results page (SERP)

A SERP is the page displayed by a search engine in response to a query. It includes organic results, paid ads, featured snippets, and increasingly, social media content.

Selfie

A selfie is a self-portrait photograph taken with a smartphone, typically shared on social media. Selfies are a staple of social media culture and are used for personal expression and branding.

Sentiment

Sentiment in social media refers to the overall attitude, emotion, or opinion expressed in online conversations about a brand, topic, or event. It can be positive, negative, or neutral.

Sentiment analysis

Sentiment analysis is the use of natural language processing and AI to automatically identify and categorize the emotional tone of social media mentions and conversations about a brand or topic.

Shadowban

A shadowban is when a social media platform limits the visibility of a user's content without notifying them. The user can still post, but their content is not shown in feeds, search results, or hashtag pages.

Share

Sharing on social media is the act of distributing content to your own followers or network. Shares extend the reach of content and are a strong indicator of engagement and value.

Share of voice (SOV)

Share of voice measures the percentage of total online conversations or mentions about your brand compared to competitors within your industry. It indicates brand visibility and market presence.

Ship

In social media slang, to 'ship' means to endorse or support a romantic relationship between two people (real or fictional). It comes from the word 'relationship.'

Shoppable post

A shoppable post is a social media post that includes product tags or links, allowing users to browse product details and make purchases directly from the post without leaving the platform.

Shorts

YouTube Shorts are short-form vertical videos up to 60 seconds long, designed to compete with TikTok and Instagram Reels. They appear in a dedicated Shorts feed on YouTube.

SMART goals

SMART goals are objectives that are Specific, Measurable, Achievable, Relevant, and Time-bound. This framework helps social media marketers set clear, actionable goals for their campaigns and strategies.

Snap

A Snap is a photo or video message sent through Snapchat that disappears after being viewed. Snaps can be sent to individuals, groups, or posted to a user's Story.

Social commerce

Social commerce is the buying and selling of products directly within social media platforms, using features like in-app shops, shoppable posts, live shopping, and checkout functionality.

Social customer service

Social customer service is the practice of providing customer support through social media channels like Twitter/X, Facebook Messenger, Instagram DMs, and WhatsApp. It enables real-time, public-facing assistance.

Social inbox

A social inbox is a tool that consolidates messages, comments, mentions, and reviews from multiple social media platforms into a single dashboard for efficient management and response.

Social listening

Social listening is the practice of monitoring social media conversations to understand what people are saying about a brand, industry, or topic. It goes beyond monitoring to analyze trends, sentiment, and opportunities.

Social media automation

Social media automation is the use of tools and software to handle repetitive social media tasks like scheduling posts, responding to common queries, and generating reports, freeing up time for strategy and creativity.

Social media campaign

A social media campaign is a coordinated marketing effort across social platforms designed to achieve a specific goal, such as increasing brand awareness, driving sales, or promoting an event.

Social media management

Social media management encompasses the creation, scheduling, publishing, monitoring, and analysis of content across social media platforms. It includes community engagement, strategy development, and performance reporting.

Social media management platform

A social media management platform is a software tool that allows users to manage multiple social media accounts, schedule posts, monitor engagement, analyze performance, and collaborate as a team from one dashboard.

Social media marketing

Social media marketing is the use of social media platforms to promote products, services, or brands. It includes organic content, paid advertising, influencer partnerships, and community engagement.

Social media monitoring

Social media monitoring is the process of tracking specific keywords, mentions, hashtags, and conversations across social platforms to stay informed about brand perception and industry trends.

Social media ROI

Social media ROI (Return on Investment) measures the value generated from social media activities relative to the cost invested. It can be measured in revenue, leads, brand awareness, or other business outcomes.

Social proof

Social proof is the psychological phenomenon where people follow the actions of others when making decisions. On social media, social proof includes reviews, testimonials, follower counts, and user-generated content.

Social selling

Social selling is the practice of using social media to find, connect with, and nurture sales prospects. It involves building relationships and providing value through social interactions rather than cold outreach.

Social sentiment

Social sentiment is the overall mood or attitude expressed by users in social media conversations about a brand, product, or topic. Tracking sentiment helps brands gauge public perception.

Spaces

Spaces is Twitter/X's live audio feature where users can host and join real-time voice conversations. It allows interactive discussions with speakers and listeners.

Spam

Spam is unwanted, irrelevant, or unsolicited content on social media, such as repetitive messages, fake accounts, or promotional posts that do not provide value. Platforms use algorithms and reporting tools to combat spam.

Spam account

A spam account is a fake or automated social media profile created to send unsolicited messages, post irrelevant content, inflate follower counts, or engage in malicious activity.

Sponcon

Sponcon (sponsored content) is social media content created by influencers or creators that is paid for by a brand. It should be disclosed with labels like #ad or #sponsored per advertising regulations.

Sponsored posts

Sponsored posts are social media posts that brands pay to display to a targeted audience beyond their organic followers. They can appear in feeds, stories, and search results.

Stan

A stan is an extremely enthusiastic and devoted fan of a person, brand, or cultural entity. The term originated from Eminem's song 'Stan' and implies intense, sometimes obsessive, fandom.

Sticker

A sticker is a graphic overlay that can be added to photos, videos, and stories on social media. Stickers can include polls, questions, location tags, GIFs, music, and interactive elements.

Stories

Stories are full-screen, vertical content formats that disappear after 24 hours, available on Instagram, Facebook, Snapchat, LinkedIn, and other platforms. They support photos, videos, text, stickers, and interactive elements.

Streams

Streams are real-time content feeds or live broadcasts on social media. The term can refer to Hootsuite's customizable content monitoring columns or live video broadcasts on platforms like Twitch.

Subscribers

Subscribers are users who have opted in to receive regular content from a creator or channel, particularly on YouTube, newsletters, and subscription-based platforms.

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Tag

Tagging is the act of identifying or linking another user, page, or location in a social media post, photo, or comment. Tags create connections and notify the tagged entity.

Targeting

Targeting in social media advertising is the process of defining the specific audience you want to reach with your ads based on demographics, interests, behaviors, location, and other criteria.

Thread

A thread is a series of connected posts or messages on social media that form a conversation or extended discussion. On Twitter/X, threads allow users to share longer narratives across multiple tweets.

Threads app

Threads is a text-based social media app by Meta, launched in 2023 as a competitor to Twitter/X. It is integrated with Instagram and focuses on public, real-time conversations.

Throwback Thursday (#TBT)

Throwback Thursday is a social media tradition where users share old photos, memories, or nostalgic content on Thursdays using the hashtag #TBT.

TikTok

TikTok is a short-form video platform owned by ByteDance where users create, share, and discover videos ranging from 15 seconds to 10 minutes. It is known for viral trends, music, and its powerful recommendation algorithm.

Tip jar

A tip jar is a feature on social media platforms that allows followers to send monetary tips or donations to creators and accounts they support. Twitter/X and Clubhouse have offered tip jar features.

Touch grass

'Touch grass' is internet slang meaning someone should go outside and experience the real world, usually said to someone who is spending too much time online or getting overly invested in online debates.

Trending

Trending refers to topics, hashtags, or content that are currently popular and gaining widespread attention on social media. Platforms highlight trending topics to help users discover what's happening.

Troll

A troll is a person who deliberately provokes, offends, or disrupts online conversations by posting inflammatory, irrelevant, or off-topic content to elicit emotional reactions.

Tumblr

Tumblr is a microblogging and social networking platform where users post multimedia content in short-form blogs. It is known for its creative communities, fandoms, and GIF culture.

Tweet

A tweet is a post published on Twitter (now X). Originally limited to 140 characters, the limit was expanded to 280 characters, with longer-form posts available through premium features.

Twitch

Twitch is a live-streaming platform primarily focused on gaming, but also used for music, art, cooking, and talk shows. It features real-time chat, subscriptions, and monetization tools for streamers.

Twitter

Twitter, now rebranded as X, is a microblogging and social networking platform where users post short messages (tweets), follow accounts, and engage in public conversations. It was acquired by Elon Musk in 2022.

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Vanity metric

A vanity metric is a data point that looks impressive on the surface but doesn't provide meaningful insight into business performance. Examples include follower counts and likes without context of conversions or revenue.

Vanity URL

A vanity URL is a custom, branded web address that is easy to remember and share. On social media, vanity URLs are used for profile pages (e.g., facebook.com/yourbrand) and campaign tracking.

Verified

Verified refers to an account that has been confirmed as authentic by a social media platform, typically indicated by a badge (blue checkmark). Verification criteria and availability vary by platform.

View duration

View duration is the amount of time a user spends watching a video on social media. Longer view durations signal higher engagement and can positively influence algorithm ranking and content distribution.

Vine

Vine was a short-form video platform that allowed users to create and share six-second looping videos. It was launched in 2013 and discontinued in 2017, but influenced the rise of short-form video content.

Viral

Viral describes content that spreads rapidly and widely across social media through shares, reposts, and engagement, reaching a massive audience in a short period of time.

Viral marketing

Viral marketing is a strategy that encourages individuals to share a marketing message, creating exponential growth in exposure. It relies on organic sharing and can leverage humor, emotion, or controversy.

Virtual event

A virtual event is an online gathering that takes place on digital platforms rather than in a physical location. Social media is used to promote, host, and engage audiences for virtual conferences, webinars, and live events.

Virtual reality (VR)

VR is a technology that creates immersive, computer-generated environments that users can interact with using headsets and controllers. Social media companies are exploring VR for metaverse experiences and social interactions.

Vlogging

Vlogging (video blogging) is the practice of creating and publishing video content, typically in a diary or documentary style. YouTube is the primary platform for vloggers, though vlogging extends to TikTok and Instagram.

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